POPIA-Compliant Privacy Policy

C. Dyssell Bookkeeping Services (Pty) Ltd
Last updated: 30 November 2025

C. Dyssell Bookkeeping Services (Pty) Ltd (“CDBS”, “we”, “our”, “us”) is committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, process, store and protect your information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

  • We may collect the following information when you visit our website, complete forms, or engage our services:

    • Full name

    • Company name

    • Email address

    • Phone number

    • Financial documents (uploaded through forms or sent during onboarding)

    • Website usage data (analytics, cookies)

    • Billing details (only when contracting services)

  • Your information is used for:

    • Preparing proposals

    • Providing bookkeeping services

    • Processing enquiries

    • Managing your account

    • Sending relevant communication

    • Improving our website and services

    • Compliance and recordkeeping

    We do not sell, rent, or trade your personal information.

  • We process your information under the following POPIA grounds:

    • Your consent

    • Contractual necessity

    • Legal obligation

    • Legitimate business interest

  • Your information is stored securely using:

    • Google Drive (encrypted cloud storage)

    • QuickBooks Online (if applicable)

    • POPIA-compliant access controls

    • Password-protected systems

    • Restricted internal access

    Backups are maintained to protect against loss.

  • Only authorised individuals within CDBS have access to your information.
    Your information is never shared with third parties except:

    • When required by law

    • When you give explicit written permission

  • You may request to:

    • Access your information

    • Correct your information

    • Withdraw consent

    • Request deletion (when legally permitted)

    Contact: hello@cdyssellbookkeeping.com

  • We retain information only for as long as required:

    • For bookkeeping and compliance

    • As required by law

    • Until you request deletion (if permitted)

  • We use:

    • Encrypted storage

    • Secure folder structures

    • Limited access permissions

    • Regular backups

    Your information is handled with care and confidentiality.

  • This policy may be updated from time to time.
    The updated version will always be available on this page.